What Really Happened?
Verizon says they had a nationwide wireless outage, but is that the whole story? They claim it was caused by a software issue, but can we be sure?
Are They Telling Us Everything?
The company says there's no indication it was a cybersecurity incident, but how can we trust that?
They're giving $20 credits to customers, but is that enough to make up for the trouble?
- Customers lost service for multiple days
- Some phones were stuck in SOS mode
- Verizon says it's sorry, but can we believe them?
Be cautious when clicking on links from unknown senders, even if they seem to be from your phone company. Is this $20 credit just a way to calm customers down, or is it a genuine apology?