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Apple Replaces iPhone Upgrade Programme with Flexible Finance Account in the UK

Apple is winding down its iPhone Upgrade Programme in the UK and introducing a new Flexible Finance Account with Belfast‑based Creation, offering more flexible payment plans and no bundled AppleCare.
30 January 2026 by
TechStora Editorial Board

What’s Changing?

Apple has announced the end of its iPhone Upgrade Programme in the United Kingdom, a service that was previously backed by Barclays. The programme allowed customers to upgrade their iPhone annually while paying for the device on a 24‑month plan that included AppleCare.

Introducing the Flexible Finance Account

In place of the old scheme, Apple has launched the Flexible Finance Account, a line of credit offered in partnership with Creation, a Belfast‑based consumer‑finance company. The new account is available exclusively through Apple Store channels, both online and in‑store.

Apple describes the offering as a more adaptable way to spread the cost of a new device, giving customers the freedom to choose a plan that fits their budget.

Financing Options Compared

The Flexible Finance Account provides two primary repayment structures:

  • 20‑month plan: Customers can upgrade after completing 11 monthly payments each year.
  • 30‑month plan: Customers can upgrade after completing 23 monthly payments.

Unlike the previous iPhone Upgrade Programme, the new account does not bundle AppleCare, meaning users must purchase coverage separately if desired.

What This Means for Existing Customers

Current participants in the iPhone Upgrade Programme do not need to take any immediate action. They should continue making their scheduled payments until the programme concludes, at which point they will be invited to transition to the Flexible Finance Account for future upgrades.

The shift to Creation as a financing partner also signals Apple’s move away from Barclays, potentially offering more competitive terms and a broader range of payment flexibility.